Help

Quick Help and Support for You

Need help understanding how to use One Long Term Relationship website and mobile app? Have any questions? Feel free to reach out to us anytime with the help of our contact details listed on the website as well as mobile app. Additionally, to offer a quicker resolution for your questions, we have answered below the most frequently asked questions. Take a look to see if we have answered your question already.

You can create an account using One Long Term Relationship website as well as mobile app.

Through the Website

  • Go to the Register Page. You will be navigated to the registration form
  • Select your location and dating preference.
  • Provide your correct personal details for creating your account.
  • Upload your picture if you like.
  • Voila! Your account is created.

Through the Mobile App

  • Download the app on your mobile device.
  • Select your dating preference.
  • Provide your requisite personal details along with a photo of yours if you like.
  • That’s it! You are now registered.
Yes. As a new user, you can register on One Long Term Relationship for free. You’ll be able to use the platform for free for the first 48 hours. Once your 48-hour free trial period is over, you will need to opt for any of our paid subscription plans in order to continue using the platform.
  • Go to My Profile.
  • This is where you’ll find all your profile related information for viewing and editing purposes.
  • If you want to upload your pictures, you can do so in this section.
  • You can choose to turn on/off the Invisible Mode.
  • Make any necessary change you wish to in your profile information and save it.

Through the Website

  • Go to Profile.
  • You’ll find the option to Subscribe here.
  • Choose from the various subscription plans available.
  • Use any of the payment methods to pay and activate your subscription plan.
  • You can keep a track of your subscription by going to Account Settings -> Subscription. Here you’ll find the number of remaining days for your current subscription plan.

Through the Mobile App

  • Go to Account Settings -> Subscription. Here you can view and manage everything related to your subscription.

When you subscribe with One Long Term Relationship platform, you get to enjoy several features like chatting, sending and receiving messages, viewing the people who are interested in you, leveraging advanced search and match options, and more.

  • On One Long Term Relationship website, you can pay using credit card or PayPal personal account.
  • For One Long Term Relationship mobile app, you can pay using credit/debit card if you are using the Android version or you can make an in-app purchase if you are using the iOS version.
  • Go to Account Settings in the One Long Term Relationship website.
  • Go to Account Status.
  • Select De-active account option.